Our maintenance commitment
We are committed to providing Cordial, Accurate, Reliable and Efficient Services to all our valued customers, through professional Service Advisors, Highly Skilled Technicians, Modern Facilities and Advanced Equipment.
We promise to:
- Listen carefully and actively follow-up your requirements.
- Maintain a clean, safe and friendly environment.
- Schedule an appointment that is convenient to you.
- Attend to you promptly on arrival, in a friendly and professional manner.
- Provide you with an accurate time and cost estimates, and clearly explain the work to be performed.
- Obtain your prior authorization before commencing any additional work.
- Explain thoroughly all repairs performed and their costs.
- Provide a more comfortable and relaxing environment, while waiting for your vehicle in our Customer Lounge.
- Ensure the vehicle is returned at the time agreed in a clean and tidy condition.
- Make contact within 3 business days, to ensure you are satisfied with all the services provided.